Support

Overview

If you are unable to resolve any problems with your VLynX HyperVideo production from the information provided within this website, please contact support@simlabs.com

Before submitting your support request, please make a list of, and provide the following information:

1. Name or title of the VLynX Production you are having trouble with
2. Make and Model of PC
3. Are you running Windows 95, Windows 98, Windows NT 4.01 or Windows 2000?
4. Processor Type and Speed
5. Make and Model of your Sound Card
6. Make and Model of your Video Card
7. A detailed description of the problems you are experiencing
8. The contents of any Error Dialog Box that may appear when trying to run the CDROM